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Case study
Casestudy: Nihon Network Services, Japan
Nihon Network Service Co., Ltd. (NNS), a cable operator based in Kofu City, Yamanashi Prefecture, Japan serving approximately 165,000 customers, deploys the advanced proactive HFC transmission network monitoring system, OPEN STM DE, from OSS BroadNet, which helps operators quickly diagnosis and proactively maintain their networks well in advance of outages, using periodic diagnosis reports and Web-based GUI reporting systems.

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Case study: JCN Ohta Cable, Tokyo, Japan
JCN Ohta, located in the Ohta ward of Tokyo provides services to 190,000 households. Providing reliable and uninterrupted service is key to increase the number of subscribers for Japanese cable operators including JCN Ohta. JCN Ohta provides triple play, and thus quick, remote monitoring is the most important solution for reliable and uninterrupted services. Nowadays, competing among service providers is getting severe, hence in order to maintain an edge to other service providers, providing reliable and uninterrupted services and initiating quick emergency measures to solve any network problems are the key factors.

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Case study: TEPCO CABLE TELEVISION Inc., Japan
The move into commercial voice, video and data services cannot be achieved without significantly reducing downtime, proactively monitoring the HFC infrastructure besides producing significant profits by adding new customers and retaining existing customers. The BIG cable companies have already begun this process and have been quite successful. TEPCO Cable Television Inc., (T-CAT) is one, providing services in Saitama City, in Japan. Providing reliable services by maintaining service quality is the key to maintain competitive edge over other service providers. T-CAT uses "OPEN ADMIN/STM" to quickly, remotely and automatically detect HFC network anomalies and reduce downtime.

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Whitepaper of OPEN ADMIN/STM
Cutting Op Ex, Reducing Churn.

The New State-of-the-Art in Status Monitoring.

OSS BroadNet delivers a comprehensive approach to assuring pinpoint accuracy and rapid response to performance faults in the HFC distribution network.

Developed by OSS BroadNet Co., Ltd., the OPEN ADMIN/STM(Open Architecture Network Administration/Status Monitoring) and OPEN STM IM (Ingress Management) product suite provides operators a means by which they can immediately pinpoint the sources and causes of problems in network electronics while ensuring that accurate, highly specific information respecting the nature and handling of the problems is immediately conveyed to customer service offices. The OSS BroadNet platform has been shown to reduce trouble ticket-related operations expenses by as much as 30 percent with commensurate improvements in customer satisfaction and churn.

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